For parents and carers
Clear pricing, no surprises
Every piece of work below has a fixed price. You will know exactly what you are paying before anything starts, and there are no hourly rates ticking away in the background.
If you are not sure which of these you need, start with a free clarity call. Fifteen minutes of the right question can save you months.
A note on what this is: SEND Guidance offers guidance, preparation and advocacy support. It is not legal advice and not legal representation.
Not sure where to start
| Clarity call, up to 30 minutesPhone or online, no written follow up | Free |
|---|---|
| Clarity call, 60 minutesPhone or online, verbal advice only | £95 |
The free call is for working out where you are and what you need. It is a scoping conversation rather than an advice session, and there is no written follow up. The paid 60 minute call goes into your situation properly and gives you verbal advice you can act on.
Applying for an EHC needs assessment
An Education, Health and Care Plan (EHCP) is a legal document that sets out a child's needs and the support they must receive. Getting one starts with a request for an assessment, and how that request is written matters.
| EHC needs assessment request supportDrafting the request letter, pupil and parent views, and organising evidence for submission | £265 |
|---|---|
| Pupil voice preparation and evidence gatheringChild friendly sessions and a written summary capturing the child or young person's views | £195 |
Assessment request support covers a draft letter, your child's and your own views, and help organising the evidence you already have. Pupil voice work is a child friendly session (or sessions) with a written summary, so your child's own view is in the paperwork rather than assumed.
A draft plan has arrived
| Draft EHCP review, new planWritten review of a new draft, followed by a feedback call | £245 |
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| Draft EHCP review, amended planWritten review of an amended draft, with follow up discussion | £265 |
| EHCP document surgeryFocused 60 minute review of a single plan with summary notes | £175 |
You have a short window to respond to a draft, and it is the single best moment to get the wording right. A full review gives you written notes plus a feedback call. The document surgery is a lighter option: one focused 60 minute review with summary notes.
You have a plan and it is not working
| Existing EHCP review, basicConcise written sense check plus a 60 minute advice call | £195 |
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| Existing EHCP review, complexDetailed written analysis plus a 60 to 90 minute call | £345 |
| Bespoke letterChasing provision, complaints, requests for action | £135 |
The basic review is a concise written sense check plus a 60 minute call. The complex review is for plans with multiple needs, disputed sections, or a long history, and includes in depth written analysis plus a 60 to 90 minute call.
Annual reviews
The annual review is the meeting where the plan is looked at again. It is the main opportunity each year to change what is written down.
| Annual review support, preparation onlyPlan and evidence review, preparation notes and a 60 minute call | £225 |
|---|---|
| Annual review support with remote attendancePreparation, remote attendance and a post meeting debrief | £345 |
| School meeting preparation and debrief60 minute preparation call plus a 60 minute debrief | £225 |
Moving school or moving phase
| Secondary transfer advice, option 1Review of the plan and evidence, a call and a written report with next steps | £245 |
|---|---|
| Secondary transfer advice, option 2Review, call, written report and a comparison of school options | £395 |
| Transition planning support, SEN Support90 minute consultation plus a written transition plan and checklist | £195 |
| Transition planning support, EHCP90 minute consultation, plan review, and a transition plan linked to provision and outcomes | £245 |
If you have been refused, or you are appealing
| Mediation support, refusal to assessPreparation call, document review, and a written briefing or parent statement with strategy guidance | £195, or £265 with remote attendance |
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| Mediation support, refusal to issueAs above, with additional focus on the evidence reports from the assessment | £225, or £265 with remote attendance |
| Tribunal support, preparation packageCase review, document organisation, written strategy outline, briefing or parent statement, and a preparation call | £495 |
| Remote attendance at a mediation or tribunal related meetingPer half day, where preparation has not been booked separately | £295 per half day |
The tribunal preparation package covers a case review, organising your documents, a written strategy outline and a preparation call. It is preparation and support, not legal representation, and it does not replace advice from a solicitor or from your local SENDIASS service.
Ongoing support and paperwork
| Parent coaching session, 60 minutesPractical guidance on rights, confidence and next steps | £145 |
|---|---|
| Administrative form and paperwork support, standardHelp completing one main form, including a consultation and the form completion | £135 |
| Administrative form and paperwork support, complexSeveral linked forms or more complex paperwork, with extra time for wording and evidence | £245 |
Practical help for the things that sit outside a single document: guidance on your rights and next steps, and support with the forms and paperwork that come with the system.
Download the parent pricing as a PDF (opens in a new tab) (54 KB)
Booking and payment
Payment is made in full when you book. Once payment clears, Claire will confirm your appointment and send anything she needs from you beforehand.
If you would rather spread the cost on the larger packages (£345 and above), pay half on booking and half before the work is delivered. Just ask.
Changing or cancelling
You can reschedule once, free of charge, with at least 48 hours notice. Inside 48 hours, or if an appointment is missed, the fee is not refundable.
Claire understands that SEND life is unpredictable. If something serious happens, tell her. She will always try to find a way round it.
Your right to cancel
You have 14 days from booking to cancel and receive a full refund. If you need the work to start sooner than that, Claire will ask you to confirm in writing, and if you then cancel you will be charged for the work already done.
Start with a conversation
Tell Claire what is happening now and she will help you choose the most useful next step.
Book a free clarity call