Common questions
Questions parents often ask
Straightforward answers to the questions parents ask most often about EHCPs, reviews and getting support.
No. SEND Guidance provides professional advice and practical support, but not legal representation or legal services.
Yes. Many families come for support at the very beginning. We can explain the process in plain terms and help you decide your next steps.
Yes. Most services are available online across England, with flexible options depending on your needs and schedule.
Where appropriate and agreed with you, support can include guidance on communication with school and preparation for meetings.
Clarity calls are usually available within a short timeframe. Contact us with your preferred days and we will offer the next available options.
A Clarity Call is a focused conversation to talk through where things stand and work out your most useful next step. An EHCP Review is a detailed look at your child's actual plan, where Claire reads it closely and gives you written feedback on what is strong, what is unclear and what might be missing. If you are not sure which you need, start with a Clarity Call and Claire can point you to the right option.
Every service has a clear, fixed price so you know where you stand before you commit. A Clarity Call is £80, an EHCP Review is £175, and annual review support is £150. Ongoing support and tribunal preparation are also available, and you can see the full list on the parent support page.
An annual review is a meeting to check how your child is progressing against the outcomes in their EHCP and whether the support still fits. The school usually arranges it and gathers reports beforehand, and everyone involved is invited to share their view. It can feel like a lot to prepare for, which is exactly what annual review support is for, so you walk in knowing what to raise and what to ask for.
A good EHCP describes your child's needs clearly, sets out specific outcomes, and spells out exactly what support will be put in place, who provides it and how often. The most important thing is that the support is specific rather than vague, because that is what makes it something the school and local authority have to deliver. An EHCP Review is Claire reading your plan against that standard and telling you where it holds up and where it is weak.
You have the right to challenge decisions about your child's EHCP, and there are formal routes for doing that, including appealing to the SEND Tribunal. Claire can help you get organised, understand what the plan might be missing, and prepare your evidence and next steps. This is practical preparation and guidance, not legal representation, so for formal legal advice you may also want to speak to a specialist solicitor or a charity like IPSEA.